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Find answers, troubleshoot quickly, or reach the CyberAI team. Explore guides for CyberAI VPN, billing, and account support—all in one place.

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CyberAI Dev Help

Install, connect providers, work safely, understand synced usage, and troubleshoot the desktop development workspace.

Current release 0.3.0: Windows, macOS, Linux. Platforms not listed are not currently offered.

Getting started

Download an available installer, sign in with your CyberAI account, open or clone a folder you trust, then choose and configure an AI provider. Start with Ask before approving edits or commands.

Install, update, or uninstall

Use only the official download shown as available below. On Windows, run the signed .exe if published, close the app before updating, and use Windows Settings > Apps to uninstall. Keep workspaces backed up. macOS or Linux instructions apply only when those artifacts are listed as available.

Sign in and account

Use the same CyberAI account as the website. The browser-to-desktop handoff creates a revocable desktop session; never paste its token into chat or support. Manage sessions from Dev Devices.

Workspaces

Open or clone only folders you are authorized to use. Files, local paths and indexes stay on the device by default; the app can sync opaque workspace metadata when that feature is enabled. Review repository state and keep backups before Agent changes.

AI providers and BYOK

Configure a supported provider in Dev settings. Keys should remain in protected operating-system storage and are not synced to the website. Provider terms, quotas, charges, model behavior, input handling and availability remain the provider's responsibility.

Agent and Workbench

Ask explains without changing files. Agent can inspect context, propose edits and use approved tools. Treat plans, commands and generated code as suggestions: inspect every diff, test the result and reject actions you do not understand.

Git and terminal

Git and terminal actions run against the workspace and can change or delete data or contact external systems. Check the current branch and diff, avoid destructive commands, protect credentials, and approve commits or pushes only when intended.

Usage, spending, billing, and devices

Dev Usage and Spending show synced records when available; missing data is not zero and cost stays unavailable without verified pricing. Billing uses the existing CyberAI billing history and may show Preview/Development Access without a separate Dev price. Review and revoke desktop sessions in Devices.

GitHub and Vercel

Connect only accounts and organizations you control. Review requested OAuth scopes and linked workspaces. Disconnecting stops future CyberAI access but does not undo prior actions or change data the provider retains under its terms.

Supabase

Use the exact project URL/reference and the least-privilege credential appropriate to the supported check. Do not paste database or service-role secrets into prompts or support. CyberAI Dev does not offer arbitrary SQL through the website.

MCP servers

Treat every MCP server as third-party code. Verify its operator, URL or local command, exposed tools/resources, environment-variable names and permissions. Remote servers receive tool-call data; local stdio runs on your device. Never store secret values in shared MCP metadata.

Security and privacy

Keep provider keys in protected credential storage, use least privilege, inspect diffs and commands, update supported builds, and revoke unknown sessions. Do not send workspace contents, source code, API keys, tokens, passwords or other secrets in a support request.

Troubleshooting and support

Restart the app, confirm the current release is installed, verify sign-in, provider status and workspace permissions, then reproduce with the smallest safe example. Contact support with the Dev topic, app version, OS, steps, expected result and sanitized error text—never code or secrets.

Third-party terms: GitHub · Vercel · Supabase · Stripe. Review the terms and privacy settings of the AI provider or MCP server you select.

CyberAI VPN

Setup guides, connection help, and troubleshooting for the Chrome extension and desktop app.

VPN · Connect

How do I connect?

Click Secure my connection in the extension, or pick a city from the list. Edmonton is suggested for the lowest latency in Alberta. On desktop, sign in with your CyberAI account and connect from the map.

VPN landing page →
VPN · Products

Extension vs desktop app

The Chrome extension controls your VPN session from the toolbar. The desktop app adds a world map, kill switch, split tunneling, and CyberMesh encrypted file transfer between your devices.

Download desktop app →
VPN · Servers

Why Calgary and Edmonton?

Calgary is our primary Western Canada connection hub. Edmonton is your nearest server for optimal speed in Alberta. Both route through CyberAI's encrypted network.

View server map →
VPN · Setup

How do I install the desktop app?

Download CyberAI VPN for Windows from the landing page or direct download link. After installing, use Open desktop app in the extension to launch via our secure HTTPS bridge.

Get the desktop app →
VPN · Security

What security features are included?

WireGuard with AES-256 encryption, strict no-logs policy, kill switch, DNS leak protection, threat protection, and post-quantum-ready protocols on supported plans.

See all features →
VPN · Plans

Which plan do I need?

Free includes 3 server locations and 500 MB/day. Starter and Pro unlock 65+ locations, unlimited data, kill switch, split tunneling, and priority support.

Compare VPN plans →

VPN quick links

Troubleshooting

Desktop app not installed?

Download CyberAI VPN for Windows first, install it, then use Open desktop app in the extension or the launch link on this page.

Extension cannot open the desktop app?

Chrome blocks custom protocol links from extension popups. CyberAI uses an HTTPS launch bridge at /api/vpn-launch to open the desktop app safely.

Auto-connect and preferred server

In extension Settings, enable Auto-connect on browser start and set a Preferred server (Edmonton, Calgary, or Fastest). Your selection is remembered across sessions.

Threat protection and invisible on LAN

Threat Protection blocks malicious domains while connected. Invisible on LAN hides your device from other machines on the local network when the VPN is active.

Quick links

Jump straight to the most requested pages.

Need more help?

Open a support ticket or send us a message below—we'll get back to you shortly.